Car Transport FAQ: Your Questions Answered
This car transport FAQ answers what customers ask us most about charges, carriers, documents, insurance, delivery time and preparation, in plain language and without jargon.
- Charges and quotes
- Carriers and loading
- Documents
- Delivery and handover
Door-to-door
Pickup from your home or society and delivery to the new address.
Open and enclosed
Choose the carrier that suits your car and your budget.
Written quote
Route, carrier and price listed before you commit.
Live support
A coordinator you can call from pickup to delivery.
Car transport FAQ: charges and quotes
How much does car transport cost in India?
The cost depends on the route, the vehicle, the carrier and the date. A long inter-state route costs more than a short one, an SUV costs more than a hatchback, and an enclosed carrier costs more than an open one. We give a written quote after you share these details.
Why can you not give one fixed price for all routes?
Because each route has different distance, tolls and demand. A single published number would be wrong for most customers. A written quote that fits your route is more honest.
Is it cheaper than driving the car myself?
On long routes, often yes, once you add fuel, tolls, a driver or your own time, food, lodging and wear on the car. On short routes, driving may be cheaper. We will tell you which is better.
Are there hidden charges?
The quote lists the route, the carrier and what is included. Ask us to explain any line you are unsure about before you confirm.
Do I need to pay in advance?
A small booking amount is common, and we explain the payment terms in writing. Always ask for a receipt.
Carriers, loading and safety
What is the difference between an open and an enclosed carrier?
An open carrier is economical, and the car is exposed to weather. An enclosed carrier shields the car from rain, dust and stones. Read more on our car transportation services page.
How is my car secured?
The car is driven up a ramp slowly, placed in position and strapped at the wheels. It is spaced from other vehicles so that doors and mirrors do not touch.
Will my car be driven many kilometres?
Only a short distance for loading and unloading. The journey itself is on the carrier, so the odometer does not run up.
Can you move a car that does not start?
Yes, but tell us in advance. A non-running car needs a different loading method.
Can I send a bike or scooter?
Yes. See our bike transport service.
Documents, insurance and authorisation
Which documents do I need?
Keep a copy of the registration certificate, your insurance policy and a photo ID. Carry the originals with you rather than leaving them in the car.
Can someone else hand over or receive my car?
Yes, with a signed authorisation letter and a copy of the person’s ID. They should be able to inspect the car and sign the receipt.
Is my car insured during transport?
Optional transit cover can be arranged for valuable vehicles, and the terms are explained in writing. Also check with your own motor insurer whether your policy covers a car in transit.
What if I am changing state?
Check with the transport authority about re-registration or a no-objection certificate. The registration papers stay with you.
Booking, timing and delivery
How early should I book?
A week or two is comfortable, and three weeks is wise at month-end, in festival weeks and during the summer moving season.
How long does delivery take?
It depends on the distance and the schedule. Short routes take a day or two; long inter-state routes take several days. We give an expected window with every quote.
Do you offer door-to-door service?
Yes, wherever the carrier can reach. If your lane is narrow, we agree a nearby point with you.
What should I check at delivery?
Inspect the car in daylight, compare it with your photographs, check the odometer and fuel level, start the engine and sign only when satisfied.
What if there is damage?
Tell the driver before signing, note it on the receipt and call us. We will work with you to resolve it.
Preparing your car and getting a quote
How should I prepare my car?
Wash it, photograph all sides, remove personal belongings and toll tags, keep the fuel low and hand over one key.
Can I leave things in the car?
No. Items left inside are not part of the shipment and can move in transit.
How do I get a quote?
Use the quote form, call 93252 55596 or message us on WhatsApp with your pickup city, delivery city, vehicle and date. You can also contact us here.
Looking for a specific service? See single car transport, part load, full load and luxury car transport.
Electric cars, bikes and special vehicles
Can you transport an electric car?
Yes. Tell us the model; the car should travel with a moderate charge, and the charging cable should stay with you.
Can you move a luxury or imported car?
Yes. We recommend an enclosed carrier and extra padding. See our luxury car transport service.
Can you move a vintage or classic car?
Yes, with an enclosed carrier, a gentle loading method and a detailed condition report. Tell us about any special starting steps.
Can I send several cars together?
Yes. A full load suits several cars, and a part load suits one or two.
Payments, changes and problems
How does payment work?
We explain the payment terms in writing with the quote. Always ask for a receipt for every payment.
Can I change the date after booking?
Tell us as early as possible. We will explain what is possible for your route and carrier.
What if the car arrives with damage?
Inspect the car at delivery, note any difference from the pickup photographs on the receipt and call our coordinator at once. We will work with you to resolve it.
Who do I call during the journey?
Your coordinator’s number is shared with the booking confirmation. You can also call 93252 55596.
More answers about preparing and handing over your car
Should I keep the car locked?
Yes. Lock the doors and the boot, and hand over one key to the crew. Keep the spare with you.
Should I switch off the alarm?
Please tell the crew how to disarm it, or switch it off if the car allows. A sounding alarm on a carrier is a problem for everyone.
Can I leave a child seat or a spare tyre in the car?
Standard equipment such as the spare tyre and the jack is fine. Remove child seats, music systems and anything loose or valuable.
Do I need to be present at pickup?
You or an authorised person should be present to inspect the car and sign the receipt. Keep the authorisation letter and ID ready if someone else is handling it.
Questions people ask
How much does car transport cost in India?
The cost depends on the route, the vehicle, the carrier and the date. We give a written quote after you share these details.
What is the difference between open and enclosed carriers?
Open carriers are economical and expose the car to weather. Enclosed carriers shield it from rain, dust and stones.
Which documents do I need?
A copy of the registration certificate, insurance and photo ID. Keep the originals with you.
How long does car transport take?
Short routes take a day or two; long routes take several days. We give an expected window with the quote.
How do I get a quote?
Use the form, call 93252 55596 or message us on WhatsApp with your cities, vehicle and date.
Still have a question about moving your car?
Ask us directly, and we will answer in plain words before you decide.